Shift Lead Job at New City Microcreamery, Sudbury, MA

  • New City Microcreamery
  • Sudbury, MA

Job Description

Join the Revolution at New City Microcreamery , where innovation meets flavor in our scratch kitchen !

Picture this: you, part of an industry-defining team culture , armed with cutting-edge tech like Toast , Restaurant365 , and Paycom . This is where your growth story begins , where greatness isn't a goal—it's the standard .

Why us? Our ice cream is legendary , our vibe is family-friendly yet oh-so-trendy , and our atmosphere? Unbeatable . We're not just an Elite Restaurant Group ; we're creators of exceptional experiences . Our mission? Crafting an environment where guests feel at home and team members flourish.

What's our secret ingredient ? It's our team. They transform dining into extraordinary moments birthdays , first dates , proposals —you name it, we celebrate it ! And guess what? There's a secret speakeasy disguised as a cobbler shop at our New City Hudson location . Shhh!

Are you ready to:

  • Join a local powerhouse , setting the culinary and hospitality bar sky-high ?
  • Bring vibrancy to guest experiences with your passion ?
  • Thrive on challenges and never settle for ordinary ?
  • Drive results with creativity and unending curiosity ?

Your playground:

  • Supervising Front of House operations
  • Opening and closing the shop
  • Handling transactions and deposits
  • Mentoring scoopers
  • Creating waffle cone masterpieces
  • Maintaining the shop's allure
  • Engaging guests and making them feel cherished
  • Protecting company assets and ensuring profit maximization
  • Upselling and adding value to the guest experience


  • Hands-on experience in a high-volume , fast-paced environment
  • Mentoring and training prowess
  • Communication wizardry for conflict resolution and team direction

Think you're up for the challenge? Apply now and gear up to serve the #besticecreamintheworld !

Oh, and here's the scoop on the setting:

  • A trendy food scene awaits
  • Family-friendly vibes all around

Your schedule:

  • 10-hour shifts available
  • Day , evening , and mid shifts
  • Weekends and holidays
  • Flexibility from Monday to Friday
  • Weekend availability a plus

As for the perks:

  • Pay rate: $17-$18 plus tips ( Tip game strong, adding $4-$10/hour extra to your pocket weekly )
  • Love dessert, great company, and unforgettable experiences? This is your moment—apply today!


* Must have reliable transportation
* Ability to work a flexible schedule, including nights & weekends
* Solid customer service skills
* Responsible, dependable, honest
* Professional appearance
* Excellent verbal skills

Job Tags

Holiday work, Full time, Part time, Local area, Flexible hours, Shift work, Night shift, Day shift, Monday to Friday,

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