Night Auditor job at South Sioux City Marriott Riverfront South Sioux City, NE, US

Job Description

Hotel Night Auditor, is responsible for overseeing front desk duties at a hotel during the night shift. Job Summary: The Hotel Night Auditor attends to guests’ needs included, but not limited to, registration, checkout, and cashiering. Responsibilities

Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Perform all Night Audit duties, including posting of Room & Tax, balancing guest accounts, ensure accurate entry of guest reservation and profile information, telephones, F & B outlets, processing No Show and Pre-paid Reservations, ensure accurate registration
Explain and provide any promotional items to each guest checking in
Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned

Qualifications

High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized

Benefits

* PTO

Competitive Pay
Hotel Room Discounts
Ongoing Training and Career Development

About Us: South Sioux City Marriott Riverfront is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area,

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