Desktop Support Associate - Tier 1 Support - FinTech Job at Talent Solutions Group Inc, Miami, FL

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  • Talent Solutions Group Inc
  • Miami, FL

Job Description

We're on the hunt for a Junior Desktop Support Associate with an impressive background and accomplishments to join our dynamic team! This is a unique opportunity to work at one of Miami's top-rated companies, recognized for its exceptional workplace culture.

Our ideal candidate is not just technically skilled but also has the charisma and corporate swagger to support C-level executives. Top colleges are a huge plus. You’ll be working onsite 5 days a week during normal business hours, immersed in an environment that thrives on innovation and excellence.

What You’ll Do:

  • Provide top-notch technical assistance with computer hardware and software.
  • Resolve client issues via phone, in person, or electronically.
  • Recommend and implement hardware and software improvements.
  • Track and document customer issues and resolutions effectively.

What You Bring:

  • Previous experience in IT, customer service, or related fields.
  • Exceptional ability to build rapport with clients and colleagues.
  • Strong troubleshooting and critical thinking skills.
  • A positive, professional demeanor with a passion for IT.

Why You'll Love It Here:

  • Work with a talented and supportive team.
  • Exceptional training opportunities for those passionate about IT and eager to learn the business.
  • A vibrant company culture in a prime Miami location.

If you're ready to take your career to the next level and thrive in a fast-paced, challenging environment, we want to hear from you!

Job Tags

Full time,

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